Terms and Conditions

1. Scope of Application

These General Terms and Conditions (GTC) apply to contracts for the rental of the vacation apartment “Eifel Hills,” located at Brohltalstraße 5, 56651 Niederdürenbach, for accommodation purposes, as well as for all other services and deliveries provided by the landlord to the tenant.

The vacation apartment does not have usable outdoor facilities, except for a parking area. The building is a new construction, so parts of the outdoor area are incomplete.

Subletting or further leasing of the vacation apartment, as well as its use for purposes other than residential purposes, is excluded.

2. Booking/Booking Confirmation

Bookings and reservations for the vacation apartment are made via email or by telephone agreement, followed by a booking confirmation via email. Upon receipt of the confirmation email in the tenant’s area (email provider’s server), the booking or reservation becomes legally binding. By making the booking, the tenant agrees implicitly to the General Terms and Conditions and the landlord’s house rules.

3. Cancellation

In case of cancellation, the landlord will charge part of the booking costs. The amount of the charge depends on the timing of the cancellation: In general, a cancellation is free of charge until 4:00 PM on the 7th day before the start of the trip. For example, if a booking is made for June 18, 2025, a cancellation can be made free of charge until June 11, 2025, at 4:00 PM.

For later cancellations, 25% of the total travel costs will be charged by the landlord.

4. Cancellation by the Landlord

In cases of force majeure or other unforeseen circumstances that make it impossible to fulfill the rental contract, the landlord may withdraw from the rental agreement. In this case, only any rental payments already made will be refunded, but no claims for damages will be considered. Regularly, no such claims arise if the landlord’s withdrawal is justified.

5. Liability of the Landlord

The landlord is responsible for providing the vacation apartment in good condition as part of their duty of care. Special care should be taken with the outdoor area, as it is a new building and the outdoor area is not fully completed. It is not accessible and is not part of the contract.

Liability for possible failures or disturbances in water or power supply, as well as events and consequences due to force majeure, are excluded. The landlord is only liable for items brought by the guest in accordance with legal regulations.

6. Payment Terms

Payment is due in full in cash at check-in. Electronic payments are not possible on-site. However, bank transfers are allowed, provided the payment is received in the landlord’s account before the key handover. Without receipt of payment, the key will not be handed over.

A one-time cleaning fee of 15€ will be charged for the stay.

7. Arrival/Departure

The vacation apartment is available on the day of arrival from 4:00 PM or by prior arrangement. The key handover is done in person. On the day of departure, the apartment must be vacated by 11:00 AM or by prior arrangement. The landlord reserves the right to charge for any departure later than 60 minutes.

8. Stay

The vacation apartment is reserved exclusively for the guests specified by the tenant at the time of booking. If the property is used by more people than agreed upon, an additional fee will apply.

The price of 100€/night applies to a maximum of 2 adults and 2 children under 13 years of age.

The vacation apartment can be booked by up to 4 people, but additional charges will apply: 50€/night for each additional person aged 15 or older. No additional charges apply for children under 13. For example, 2 adults and one 15-year-old child would pay 150€/night.

Subletting and transferring the apartment to third parties is not allowed. The rental agreement cannot be transferred to third parties.

In case of violations of the GTC or house rules, the landlord is entitled to immediately and without notice terminate the rental agreement. No legal claim for a refund of rent or compensation exists in this case.

9. Defects

Defects must be reported to the landlord immediately. Upon key handover, the tenant must inspect the apartment to ensure its condition is satisfactory. Any existing defects should be discussed with the landlord to avoid liability. Damages reported after the tenant moves in will be attributed to the tenant. The tenant is liable for damages caused to the rental property and its inventory. In case of loss of the apartment key, the landlord reserves the right to replace the lock system and charge the tenant for the associated costs.

The inventory must be treated appropriately. Rearranging furniture is not allowed. In case of improper use of the vacation apartment or disturbance of peace or neighbors, the contract may be terminated by the landlord without notice. Any payments already made will remain with the landlord in this case.

If the tenant intends to use their liability insurance for any damage, they must inform the landlord with the name, address, and insurance number of the insurance company.

10. Pets

The accommodation of pets of any kind is prohibited. In case of violation, the rental agreement will be terminated immediately, and a professional cleaning will be arranged at the tenant’s expense.

11. Smoking

Smoking is prohibited in the vacation apartment. If this rule is violated, the rental agreement will be terminated immediately, and professional cleaning will be arranged at the tenant’s expense. If the tobacco smell persists after cleaning, renovation costs (painting, etc.) will also be charged. Since the house has a ventilation system, there is a risk that the smoke may spread throughout the building. In such a case, the landlord reserves the right to take further action.

12. WLAN Usage

The vacation apartment offers internet access via WLAN, provided free of charge. The landlord does not assume liability for any disruptions or total loss of internet access.

The landlord also does not assume liability for damages (malware, etc.) caused by using the WLAN. The tenant is responsible for ensuring the security of their data.

In case of illegal use of the WLAN, the landlord reserves the right to take further action. Any costs incurred will be charged to the tenant. The landlord is entitled to limit the WLAN access of the tenant at any time.

13. Written Form

Any agreements deviating from the GTC must be in writing. No oral agreements will be made.

14. Severability Clause

If any provision of these GTC becomes invalid, the validity of the remaining provisions will not be affected. The invalid provision will be replaced by a valid one that comes closest to the economic purpose of the invalid provision.

Niederdürenbach,
11.06.2025